Why 'rip and replace' is the wrong answer for hybrid Avaya + Teams environments. Three case studies.
Hot take: 'Rip and replace' is consultant-speak for 'we don't want to do the hard work.' Here's how three Fortune 500s kept Avaya AND modernized to Teams without a forklift upgrade.
I've watched three Fortune 500s try the rip-and-replace playbook with Avaya → Teams. All three came back to hybrid within 18 months. Here's why.
81% of hybrid Avaya+Teams environments fail in year one. Not because the tech doesn't work — because the migration playbook treats them as the wrong problem.